Great Job!!!
Hello,
I just wanted to thank you guys for a terrific job in providing the best hosting I have ever encountered. With over 90,000 visitors a month to our web site www.Topsail-Island.Info we never see any problems on our virtual private server. And whenever I need technical assistance you guys are always available and go the extra step in resolving any of my questions.
I also wanted to thank you for implementing Postini. I can't believe how well it works. I know it's because of your expert implementation of the product. In one day my spam went from over 300 to less than 10. I love it!!! And thank you for providing it for free!
Regards and best wishes,
Glen Pierce
Topsail Publishing, Inc.
The move was smooth with eApps
Hi there,
I'd just like to thank you for being so helpful during the transition from my old host to you. My old host is a UK-based establishment and I was so disgruntled by their service (or lack thereof) that I decided to bite the bullet and risk transferring to a new host. Obviously this poses problems for a web site that is already established. However, you guys ensured that the transfer went as smoothly as possible; the difference in attitudes to client service between you and my old host is vast and I was overwhelmed with your ability and willingness to help me resolve problems.
Thankfully my site is fairly stable now so the tickets that I raise will dwindle. I'll be launching a new site soon and I've no doubt who will be
hosting it!
Thank you all very much,
Roy Crosland
iwishidsaid.com
Saved by eApps
Dear eApps Technical Support Representative,
You are correct. Let me go on record to state, also on behalf of my partners, that your service is second to none. In the years that we have been with you your service has been consistently the best of what I have experienced in this industry and is unbeatable. In this case we made a mistake that could have been quite costly to us and you saved our project so fast that our client didn't experience any interruption. Thank you for your outstanding service! You can quote me on this any time.
Best regards,
Dr. Ruediger Mueller, CTP
International Corporate Development Group
Great Service! Great Support!
I am a software consultant, working primarily in PHP and Java/J2EE.
I have been using eApps for about 2 years now, and I'm very happy with it. It's more than that. Before discovering eApps, I was facing serious problems running my company. Unannounced downtime, poor hosting support, poor apps support, expensive root access, and most of all, a lot of application downtime. I was about to despair.
It seemed like all the hosting companies were the same, with the same problems over and over. eApps beats all the others with essentially 2 services; cheap virtual servers, so my little apps can be hosted in their own sandbox, and real customer support. I don't know how to emphasize this enough. When other hosting providers told me they had great support, I found consistently that this was a message, but not reality.
eApps has never failed to answer my questions, has never failed to give me a support person who knew their job, and never failed to resolve my issues 100%.
David Rudder
President
Reliable Response
eApps helped me grow my business
I'd like to thank the eApps team for helping me grow my business.
I started with eApps about 6 months ago with a single site, www.ekudoz.com, which actually didn't do much - but the service was excellent.
Then, about 3 months ago, I started a new application on Facebook called ScoreMe (http://apps.facebook.com/scoreme). I started having some scalability problems and eApps was able to help me put together a plan quickly which made sense and totally exceeds my expectations.
Today, ScoreMe has 250,000 registered users with over 400,000 daily page views. It's a great little app which runs like silk on eApps.
When friends ask me who I host with I say eApps.
Thanks,
Mark Rose
eApps is simply too good to be true
eApps is simply too good to be true and I had to double and triple check everything to make sure there wasn't a catch. And I am happy to say I couldn't find any. It is refreshing to find a service that provides value and makes every effort to accommodate customers. We need more companies that follow eApps business model.
Kam Rezvani
Prana Computing
I am amazed with the ease of use of the control panel
The level of customer support at eApps is fantastic. I consider my monthly fee for a VPS to be very competitive and I am amazed with the ease of use of the control panel to set up and administer web applications. However, being a programmer, I always run into problems on the configuration side of a things that have normally been taken care of for me by systems engineers. Every problem I've had has been quickly and professionally dealt with by your support team regardless of the time of day or week.
Robin M.
alpineskiholidays.com
The fastest response I've ever experienced
Just wanted to drop a line to say a quick thank you to you and your team. I had some difficulties at the weekend and there were times when I was pulling my hair out. But all through your staff kept their cool and in the end when we got there. What impressed me the most was the speed of turnaround of my queries, without doubt the fastest response I've ever experienced. I don't want to single out any one individual but please pass my thanks on to all involved.
Thanks again,
Allen
ABA Capital
Great at assisting via the phone
We have been through several hosts over the last two years. We have stuck with eApps for one reason - you have GREAT phone support. In a world of reduced cost email support that has never met our needs eApps has always been great at assisting via the phone. When we have a problem it is addressed immediately by knowledgeable techs who have gone beyond the issues to assist us (instead of waiting hours and playing email tag).
Chris P.
Lucky Partners
Services steadily evolve and improve over the years
While searching for a host that would provide both what I needed at the time, and could possibly need in the future, I was extremely relieved to find eApps. I don't feel that my options are limited with any of the services provided, never feeling boxed into a compromising decision. Customer service has always been very helpful, knowledgeable and quick to assist whenever a problem has come up. On top of all this, it has been nice to watch the services steadily evolve and improve over the years. I will continue to use eApps for all new hosting needs that come my way.
Merlin
Biomedica Diagnostics
In general, eApps is one of the best hosting companies I have found. I have referred eApps to numerous friends and colleagues, not to mention those that find there way to eApps via my website. I get the impression that eApps strives to be about more than just disk space and scripting language offerings. The server configurations are stable and sensible. I am looking forward to trying out my first Ruby on Rails application, now that I have a place to host it, and I am still planning on deploying a java-based weblog. Spam prevention is another area where eApps goes the extra mile. I spend many hours shelled into my box...and I have to say that eApps is a fun place to be "virtually". Keep up the great work!
Dan A.
mojavelinux.com
Up and running with our sites in a few hours after signing up
eApps has been a FANTASTIC hosting service. We literally were up and running with our sites in a few hours after signing up for service. Their support staff is extremely helpful, as well as, very knowledgeable about their applications and tool-sets. eApps always responds quickly to inquiries, provides customer follow-up and works with you until problems are resolved. eApps also has the best selection of applications and services for the price out there. I definitely would recommend aApps as a top-notch hosting service.
Keep up the good work!
Jeremy M.
Webinox Inc.
We appreciate your support of open-source software
The Unix operating system and Java (JSP) hosting that eApps offers has
been great to work with. We have a nearly seamless environment from
our development machines to production on eApps. We use both Postgres
and MySQL databases and appreciate your support of open-source
tools/software.
The HSPComplete control panel has been great as well, I'm quite
impressed at how much it covers "under one roof" and as seamless as you have integrated it with your offerings.
You show a dedication to your customers with actions such as these, as
well as the many upgrades to your equipment and hosting, it shows us that you are growing to be one of the best. We appreciate the warnings before eApps expected downtime (with full explanations) as well as the excellent customer support we've received through your online ticketing system.
Matt B.
Applied Financial Solutions, LLC
